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Brighton & Hove's Premier Estate Agent

Sales & Lettings
174 Church Road
Brighton & Hove
East Sussex

01273 56 77 66

174 Church Road
East Sussex

Brighton & Hove Auctions: 01273 35 99 88
Chichester Auctions: 01243 91 55 00
Mid Sussex Auctions: 01444 68 61 00

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Complaints Process

Lextons strive to deliver the best service, but maybe you feel we didn't get it quite right.

If there is something you are unhappy about, we want to know about it. Where possible we ask this is first raised verbally with the Office Manager who will endeavour to rectify this.

If you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter.

If you are still dissatisfied, please see our formal complaints process below:

Complaints Procedure Flowchart


We always want to hear from you if you are interested in joining our growing team, whether you are new to estate agency or the best talent in the industry! Any communication will be treated with the upmost confidence. Please contact us at

What’s your property worth?

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Knowing what your property is worth may help you make those long-term decisions, we are happy to help.

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Whether you are thinking of selling, or just curious to know the rental value of your home, it’s easy with our free instant valuation service.

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Lextons Estate Agents